The Kerala State Women’s Development Corporation (KSWDC) has set up a 24/7 information and emergency helpline for women in Kerala on the basis of the framework proposed by the Ministry of Women and Child Development, Government of India. The helpline creates an infrastructure of support for women at all times and for varied purposes with the principles of efficiency and continuous feedback mechanisms at its core.

The Mithra 181 WHL is designed in a holistic manner to ensure that no woman is excluded from this service. The helpline will at its best be accessible, responsive and effective in its objective of creating a safe and secure state for them. The Mithra 181 WHL will facilitate a crisis and a non-crisis intervention through referrals to the appropriate agencies such as police/ hospital/ ambulance services and other agencies. Adolescent girls, women facing domestic violence or other forms of harassment and transgender can avail the 24/7 services of Mithra 181 WHL.


  • To ensure women and girls have a reliable government intervention to fall back on in cases of emergencies or when in need of accurate information.
  • To provide a toll- free 24 hours telecom service to women affected by violence seeking support and women seeking information.
  • To provide information about the appropriate support services, government schemes and programmes available to the woman with the local area in which she resides or is employed.
  • To build a helpline that has a strong follow-up arrangement and sees to it that every complaint that comes to them is seen to its completion.
  • To counsel women who are in distress and who require urgent mental and emotional help.
  • To build a disabled women-friendly helpline


 Safe Stay is a flagship programme of the Department of Women and Child Development. KSWDC& DWCD aims at making available safe and affordable short stay facilities for women travellers across the State. Women(Women & Children including boys below 12 years) especially those travelling alone and who can’t afford stay in star hotels often face difficulties in finding safe and affordable accommodation while travelling for personal and professional purposes. The Safe Stay programme will provide a sustainable solution to this problem by networking to provide safe and affordable accommodation for women in the existing hostels and economy hotels all over the State. A comprehensive app shall be developed for access by women to check room availability, compare room tariff and for reservation, under the Safe Stay Programme. The project envisions increase in and improvement of accommodation and rest- in facilities for women (Women & Children including boys below 12 years) of the State. The project will be helpful for women to travel freely and safely during day and nights.


  • To constitute a state wide network of safe and affordable short stay facilities for women commuters.
  • To develop a unified platform wherein women can search for and obtain safe and affordable accommodation available across the State


Kerala, a popular tourist destination attracts tourists from all over the world. Travelling women often consider a safe place to stay as their first priority whether staying overnight or for a few days. Female travelers often have to compromise on aspects like absence of toilets, feeding rooms for breast-feeding moms and other such basic facilities. The Vanitha Mithra Kendram Project launched by The Kerala State Women’s Development Corporation assures lodging facility to women passengers while travelling in any of the 14 districts of Kerala, crèche for children and short stay facility for stranded women. The Corporation has completed the construction of its building in Malappuram district of Perinthalmanna and at Kakkanad of Ernakulam district.

The Kerala State Women’s Development has been implementing several projects ensuring women’s safety. The Corporation has always played a vital role in empowering women. Setting up of working women’s hostel provides women a safe haven, a home away from home where they can return after a long day’s work. Working women’s hostel is an initiative undertaken by KSWDC to provide safe and conveniently located accommodation for working women who need to live away from their families due to professional commitments. Currently hostels have been set up in six districts; Trivandrum, Ernakulam, Malappuram, Wayanad, Kannur and Kozhikode. The Corporation has a total number of 8 hostels to its credit.


  • To provide safe and convenient accommodation to women at affordable rates
  • To provide transitional stay (victims of domestic violence, destitute etc.)
  • To provide day care facility to the kids (below 3 years) of women inmates